Brightline Adds Zoom-Based Support to Client Services

Bridgeville, Penn. – Dec. 10, 2019 – Brightline, a leading manufacturer of energy efficient lighting systems, today announced it now offers technical support through Zoom for its resellers, integrators, and clients. The cloud-based videoconferencing system allows Brightline to program light fixtures remotely, re-focus, visually diagnose potential issues, and perform other troubleshooting.

“Zoom service is ideal for time-critical issues,” explained Kathy Katz, Brightline managing partner. “You don’t have to struggle through a phone call without visuals or schedule onsite service. Zoom gives us ‘eyes’ in the room.”

Beyond its new Zoom-based technical support, Brightline offers project design and consultation, and through its network, turnkey installation and commissioning services.

“In addition to being a fixture manufacturer, we strive to provide lighting solutions for our partners and clients,” Katz added. “From broadcast studios to large auditoriums, we have the right system and the right people to ensure ideal lighting integration.”

To request a free Zoom technical call, contact technical support at techservice@brightlines.com.

 

About Brightline
A leading manufacturer of energy-efficient lighting systems for broadcast, videoconference, eLearning, and government, Brightline’s mission is to enable communication through clarity. With more than 5,000 customers in over 35 countries, Brightline specializes in enhancing the presentation of visual images by providing high quality, environmentally responsible, and cost-effective evolutionary lighting solutions. Get enlightened at brightlines.com.

Mark J. Pescatore

Mark J. Pescatore

Mark J. Pescatore is the vice president of Pipeline Communications, and has been writing about the professional video industry for more than 20 years.

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